RAKBANK Launches New Branch in Dubai’s Dragon Mart

RAKBANK recently announced the launch of its new branch in Dragon Mart Shopping Center in Dubai. In addition to providing conventional personal banking services, the new RAKBANK branch is home to the first dedicated SME unit in the area, catering to the scores of businesses located in and around the center looking for financial solutions.

The new RAKBANK branch in Dragon Mart also hosts a dedicated team of Chinese relationship managers to facilitate communication with the large Chinese customer base in the area.

“RAKBANK is constantly looking to expand its branch network to offer convenience and service to customers where they need them,” said Graham Honeybill, RAKBANK General Manager. “The new Bank presence in Dragon Mart aims to widen the limited banking options currently available in the area and to strengthen the relationship the Bank has built with the Chinese community over the years,” he added.  

RAKBANK offers a range of loan and deposit services for SMEs, including finance through collateral-free loans, without the need for placement of deposits or assets as financial guarantees.

“SMEs are always looking for credit in order to sustain and grow business especially in the UAE market where SMEs make up the majority of businesses in the country,” said Pritam Mirchandani, RAKBANK Head of Business Finance. “The new specialized SME center within the Dragon Mart branch will help to address those needs and offer practical and convenient solutions to the numerous surrounding businesses”.

Additionally, the new RAKBANK branch will offer a wide range of conventional personal banking services to better serve the large residential population of the neighboring International City community. These Bank services include RAKBANK account, deposit and investment options as well as personal, auto and mortgage loans, and a suite of credit cards.

With the addition of the Dragon Mart branch to its network of branches, RAKBANK serves its customers through 29 branches and 100 ATMs spread across the UAE, complemented by 24-hour service available through Phone Banking and Online Banking.

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About RAKBANK

RAKBANK, also known as the National Bank of Ras Al-Khaimah, is a leading retail bank in the UAE, serving over 400,000 customers. Founded in 1976, the Bank is one of the country’s oldest local financial institutions and today one of its fastest growing, most dynamic banks and a major player in the personal banking and small business sectors in the UAE.

The Bank offers a wide range of personal banking services through its 29 branches and telephone and online banking channels. It is a leading provider of credit cards and a prominent player in mortgage finance and small to medium enterprise finance.

Customer service excellence is a cornerstone of the Bank’s success, with the bank having been voted in 2010 for five years running as #1 Bank in Customer Service in the UAE Annual Bank Benchmarking Study. For more information, you can visit www.rakbank.ae or contact the Call Centre at +9714 213 0000. You can also follow the Bank on Twitter @RAKBANKlive and @RAKBANKhelp.