The RAKBANK Prepaid Card is not a Credit or Debit Card. You can only spend up to the amount that you have loaded on your Card - so there is never anything you need to repay.

Unlike a Debit Card, the RAKBANK Prepaid Card is not linked to any current or savings account with the bank. Since you only spend the amount that you have loaded on your Prepaid Card, you stay in complete control of your finances.

The RAKBANK Prepaid Card is more than just a gift card.  Whilst it would make a great gift, however unlike a gift card the RAKBANK Prepaid Card can be reloaded and used any number of times.  If used as a gift card, we recommend you inform the recipient of the reloadable feature of the Card. The Card applicant continues to be responsible for appropriate use of the Prepaid Card. 

• Got kids? Give them a RAKBANK Prepaid Card and load it with their pocket money. They can use it to get whatever they want whilst you track their spend by simply going online.
• Want to purchase online? Use your RAKBANK Prepaid Card and be safer as you limit the maximum amount that can be spent on the Card.
• Budget your household expenses and let someone else do the shopping
• Simply load how much you want to spend and you are ready to go shopping.
• Traveling? Pack your RAKBANK Prepaid Card. It's so much safer and more convenient than carrying cash. And, when you get back you won't be stuck with a whole lot of foreign currency you can't exchange.

• It's safer. Lose cash and it's gone forever. If you lose your prepaid Card you can call our 24/7 call centre and we will block your Card immediately.
• It's more convenient. No more worrying about whether you have enough cash in your pocket, or having to deal with lots of loose change.
• It keeps track of all your spend. Just check your transaction history online.
• Its easy to budget. You can only spend what you have on your Card.
• It works online. Whatever catches your eye online, you can get it.
• It works anywhere. Take it with you when you travel. Your RAKBANK Prepaid Card is accepted across the world.
• It lets you withdraw cash. If there is still a time you need cash. No problem. You can withdraw it at any ATM.
• It pays your utility bills. Paying bills may not be fun, but at least now it will be easy.

There is no maximum age limit to apply for or use a RAKBANK prepaid card.

100 <your Card ID> <your selected PIN>

for example:  100 AED123456789 5555

You can change your Prepaid Card PIN at any RAKBANK ATM/EDM.

Your PIN is required to withdraw cash from an ATM only. Your PIN cannot be reissued after you have set it. To get a new PIN you need to request for a new Card and then set-up your preferred PIN. You will be able to transfer your available balance to your new Card.

• Deposit cash in our Electronic Deposit Machines (EDMs) located at all RAKBANK branches.
• Make a payment at any of our partner Exchange Houses

• Online Banking
• IVR service
• RAKBANK ATMs

When you login to RAKBANK Online Banking, you need to click on ‘Pay Bills’ and use the ‘Add Payee’ option to add your Prepaid Card as a Payee. Once you have done this you can load your Prepaid Card anytime by selecting your card and clicking on ‘Make Payment’.

Please allow upto 24 hours for an exchange house re-load to be credited to your Prepaid Card.  You can confirm that your Prepaid Card is successfully reloaded by doing a balance enquiry through SMS or through the ‘Manage Your Prepaid Card’ portal.

You can check the available balance on your Prepaid Card by any of the following methods:

By logging on to the "Manage your Prepaid Card" online facility on the Prepaid Card section on www.rakbank.ae

Sending an SMS to 2737 in the following format: BAL <your Card Id>. For example: BAL AED12345678901