Governance

Message from the CEO

Raheel Ahmed

Welcome to the official website of the National Bank of Ras Al Khaimah (P.J.S.C) (RAKBANK). On 2nd February 2022, my duties began as CEO of RAKBANK – one of the most dynamic banks in the UAE.

Over the years, RAKBANK emerged as a noteworthy player in the country, injecting innovative ideas and services into the banking industry. Today, we offer a wide range of conventional and Sharia-compliant Personal, Business, Treasury, FIG, Wholesale Banking and Insurance products and services. We focus on maximizing shareholder and asset value by building long-term relationships with our customers, our employees, and the wider community.

Our banking culture is firmly built on transparency, accountability and service excellence. Ultimately, we aim to be a leading customer-centric bank in the UAE by offering 'Simply Better' banking solutions across multiple channels. We are committed to ongoing investment in the overall customer experience, enhancing quality and simplifying our financial products.

We support our customers during key moments in their personal and professional journeys, at every stage of their lives. With a deep commitment to ensuring customer convenience, not only are we available in 27 prime locations around the UAE, but we are continuously expanding our portfolio of digital solutions.

We are also keen on keeping our communication channels open with customers through web chat and an active presence on popular social media sites. After all, we are the customer’s financial champion and partner of choice. With your satisfaction as our prime objective, we are committed to bringing you the best in banking services.

Sincerely,

Raheel Ahmed

RAKBANK CEO

Our board and management

Get to know the people behind RAKBANK's governance. Learn about our Board of Directors, management team, and committees and discover how they work together to ensure transparency, accountability, and responsible decision-making at every level of our organisation.

Our Board of Directors

We are fortunate to have a Board of Directors that's as forward-thinking as they are experienced. This diverse range of professionals, each with their own unique perspective and skillset, is driving our bank towards an exciting future. Get to know the dynamic individuals who make up our Board.

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Board Committees

RAKBANK's Board Committees play an integral role in ensuring sound governance and effective risk management. Each committee has a specific responsibility, ranging from financial oversight to nomination and remuneration of board members and senior management.

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Management

Our Management team is a diverse group of innovative thinkers, problem-solvers, and experienced professionals who are committed to making a difference. They lead by example and are always looking for new ways to make banking simpler, more convenient, and more rewarding for our customers.

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Management Committees

RAKBANK's Management Committees play a crucial role in guiding the bank towards its business objectives and strategic goals. These committees are composed of top executives and experts from various areas of the bank, each bringing their unique perspective and expertise to the table.

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Our commitment to responsible governance

At RAKBANK, we take our commitment to responsible governance seriously. Our Investor Rights, AGM, and Code & Policies pages provide valuable information on your rights and responsibilities as an investor, as well as the policies and procedures we follow to ensure transparency and accountability in everything we do.

Investor Rights

At RAKBANK, we’re committed to protecting the rights of our investors and upholding the highest standards of corporate governance. As a bank that operates in the UAE, we comply with the investor protection principles set forth by the Securities and Commodities Authority (SCA), which aim to promote good governance and protect the interests of all investors.

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Code & Policies

Our Code & Policies section serves as a framework for the governance and management of our organisation. These policies provide guidance on the roles and responsibilities of our Board of Directors and its committees, as well as our employees and stakeholders, in ensuring that we operate with integrity, transparency, and accountability.

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Bank on the go anytime, anywhere

Discover the RAKBANK App and enjoy cutting-edge Digital Banking services at your fingertips. Seamlessly manage your accounts, conduct secure transactions, and enjoy a range of innovative features – all in one user-friendly platform.