Introducing the Digital Access Card (DAC), a non-financial transaction card that allows accountants and customers who are not eligible for a Business Debit Card to gain access to Digital Banking, IVR, other helpful tools and non-financial transactions.
The DAC is our solution to ensure that you can access the services you need, even during challenging times.
|Features||Non-signatory (without maker-checker workflow)||Call Deposit Account Customer (existing Digital Banking user)|
|Digital Banking self-registration||Included||N/A|
|Reset Digital Banking user ID and password||Included||Included|
|Digital Banking access||• Inquiry access
• Select non-financial service requests*
as per mandate applied
|IVR enquiry access||Included||Included|
|Phone Banking enquiry access||Included||Included|
|Web chat enquiry access||Included||Included|
*The list of non-financial service requests provided through Digital Banking includes the following: requests for e-statement, balance confirmation letters, No Liability Certificates, upload of renewed trade licences and updates of CRS.
Applying for a Digital Access Card is quick and easy with our Digital Banking service.
With just a few clicks, you'll be well on your way to enjoying the many benefits and conveniences of our Digital Banking service.
This product has a monthly fee of AED 10 per card.
Digital Access Card cannot be used for any financial transaction on Digital Banking, ATM / POS / merchant online portals.
Customers holding a Business Debit Card are not eligible to apply for Digital Access Card (DAC).
DAC can be applied by an authorised signatory for self and non-signatories, through Digital Banking.