Advanced and secure

All your Credit, Debit, and Prepaid Cards have an embedded microchip—this makes the card unique and prevents someone from duplicating it.

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Why is Chip & PIN More Secure?

Chip & PIN Cards have an embedded microchip which stores all your card data. This ensures that your card is unique and can’t be duplicated.

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How to Use Your RAKBANK Chip & PIN Card

When making payments at merchants with your Chip & PIN card, you should note the following steps that will be performed:

  • Merchant will insert your RAKBANK or Islamic Banking Chip & PIN card on the chip terminal and enter the exact amount of the transaction.
  • Upon reading the Chip on the card, the terminal will require you to enter the 4-digit PIN.
  • The merchant will then request you to enter your 4-digit PIN on the terminal keypad, which you should do in a secure manner.
  • When your 4-digit PIN is accepted as valid and the transaction is authorised, the chip terminal will print the transaction receipt confirming that your payment has been successfully processed.
  • The merchant will then return your card along with the transaction receipt.
  • Since you have completed the transaction using your PIN, there is no need to sign the transaction receipt.

 

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What About Merchants Without Chip Terminals?

You can still use your Chip & PIN cards at merchants that don’t process payments using chip terminals.

The merchant will swipe your card and will ask you to sign the receipt to authorise the transaction.

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What About ATMs?

You’ll still need your PIN to complete your ATM transaction. All RAKBANK ATMs are already Chip-enabled and are available 24 hours a day.

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