Complimentary access to over 1,300 airport lounges worldwide

How to register

  1. Download the Mastercard Travel Pass from the App Store or Google Play
  2. Sign in to the Mastercard Travel Pass App
  3. Register in the Travel Pass app using your Elevate Credit Card details  
How to use:

  1. Log in to the Mastercard Travel Pass App
  2. Validate your Elevate Credit Card details
  3. Spend USD 1 (or equivalent amount in any other non-AED foreign currency) from your Elevate Credit Card
  4. Enrol in the complimentary lounge program on the Mastercard Travel Pass app at least 72 hours prior to availing the airport lounge access
  5. Your airport lounge pass will be generated in your Mastercard Travel Pass app
  6. Show your airport lounge pass at the time of lounge entrance
Locations:

You may check the locations of all the available lounges on the Travel Pass App

Important information

  1. Each cardholder (including the supplementary cardholder) must spend USD 1 or equivalent in non-AED foreign currency and enrol in the lounge access program on their Mastercard Travel Pass app
  2. Unlimited access to airport lounges is available for the primary and secondary cardholders and their plus one for 3 months from the date of fulfilling the spend and enrolment criteria
  3. Without fulfilling the spend and enrolment criteria, only 2 complimentary airport lounge accesses will be granted
  4. Without fulfilling the spend and enrolment criteria, if customers avail more than 2 complimentary visits, USD 32 will be charged per guest per visit
  5. The USD 1 or equivalent foreign currency transaction and enrolment into the lounge access program on MasterCard's Travel Pass app should be completed at least 72 hours before availing the lounge access
  6. For uninterrupted access, each cardholder (primary & supplementary) must spend USD 1 or equivalent in non-AED foreign currency and re-enrol in the Mastercard Travel Pass app every 3 months from the last enrolment date

Note: For uninterrupted access, fulfill the spend requirement and re-enrol yourself in the airport lounge program after every 3 months on the Travel Pass app

Convenience

Would you like to speak directly to one of our dedicated Elevate Helpdesk Agents? You may reach us at

04 356 9209

from Mondays to Fridays, 9:00 AM to 4:00 PM or drop us an email at

elevate.helpdesk@rakbank.ae

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