Get in touch

Our team of specialists is available 24/7 to assist you with any urgent requirements, such as blocking lost or stolen cards, reporting fraud, or raising transaction disputes.

Whether you need immediate assistance or have a question that can't wait, we’re here to help you.

For all product enquiries or general help, our working hours are daily from 9:00 am to 6:00 pm, including public and national holidays.

Background image

Have something to ask, say or recommend?

alt text


Please note:

As per RAKBANK’s privacy protection and information security policy, RAKBANK / RAKislamic will never request you to disclose your Account Number, Credit Card information, User ID, Personal Identification Number (PIN) or any such information through emails. Any email or written communication received by you, which appears to have been sent from RAKBANK / RAKislamic seeking your personal & confidential information, should not be answered but reported to RAKBANK. 

Email us at:

Alternatively, if you have any queries or feedback, please write to us at

Image text

Your all-in-one financial partner

Simplify your banking experience with our feature-rich app. From payments to payroll, our comprehensive Banking Solutions provide everything you need to manage your business finances from one secure and easy-to-use platform.

app store