Disclaimer:

The information provided on this “Contact Us” page is intended solely for general informational purposes and should not be considered as financial, legal, or professional advice. While we make every effort to ensure the accuracy and reliability of the content, we do not provide any warranties or representations regarding its completeness, suitability, or availability.

Please be aware that contacting us through this page does not establish a client-bank relationship, and any communication with our representatives is not a substitute for formal channels. We encourage you not to disclose sensitive or confidential information in your messages.

For any urgent matters or immediate assistance, please contact our customer support hotline from 9:00 am to 6:00 pm (available on public & national holidays):

• 600544049 for Conventional Banking
• 600540044 Islamic Banking

International Numbers:

• +971600544049 for Conventional
• +971600540044 for Islamic Banking

Alternatively, we encourage you to use our secure online banking platform for account-specific inquiries or confidential communication, and to utilize our FAQ’s that are located in all of our product tabs on www.rakbank.ae.

Kindly note that we reserve the right to archive, monitor, and review all communications sent through this page for security, quality assurance, and regulatory compliance purposes.

This “Contact Us” page may include links to external websites or third-party content. We do not endorse or take responsibility for the nature, accuracy, and availability of such content. The inclusion of any links does not imply our endorsement or association with those sites.

In no event shall RAKBANK be liable for any direct, indirect, incidental, consequential, or punitive damages arising from the use of this Contact Us page or any linked external websites.

By using this “Contact Us” page, you acknowledge and agree to adhere to these terms and conditions. If you do not agree with these terms, please refrain from using this page.

For official and up-to-date information, we recommend visiting www.rakbank.ae or contacting our customer support team.