Manage Pre-Paid Cards - Login Page | RAKBANK UAE

Manage Pre-Paid Cards Login Page

Manage Pre-Paid Cards

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Security Tips

Make sure that your password is not too simple and can be guessed easily. The ideal password should be at least 8 characters long and not contain your username, real name or company name. It should combine letters, numerals, and symbols and be significantly different from the passwords you have used before.

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To ensure a secure Digital Banking experience, we recommend upgrading your web browsers, such as Google Chrome, Firefox, Safari, etc., to the latest versions. From 01 October 2017, our Digital Banking facility will not allow access through older web browser versions.

Important Notice

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Manage Prepaid Card

Please note, the Prepaid Card portal is no longer available for use from 10/12/2025. For details on how to manage your Prepaid card, click&nbsp;<a href="/en/everyday-banking/rakbank-for-you/promotions/discontinuation-of-prepaid-card/">here</a>

Manage your Prepaid Card

Terms and Conditions Notification

Important Information

We always strive to make banking as efficient, convenient and safe as possible for you. To help us do this, it is vital that you protect your personal and financial information at all times, especially over the internet or other electronic devices. Following the simple tips below will help protect your personal and financial information and ensure safer banking experiences.

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Carefully select and limit the personal information you provide on social networking sites. The more information you post, the easier it will be for a fraudster to use that information to steal your identity and access your data.

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Always check your last successful and unsuccessful login date and time when you log in to your Digital Banking. If you see a discrepancy, please change your password immediately.

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Don't open other tabs or browser windows when using Digital Banking. Always log off and close your browser window after you have completed your Digital Banking session. Do not use public terminals to access your Digital Banking website.

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Don't open attachments or instal free software from unknown sources. Such attachments can be malicious and allow fraudsters to take control of your computer to commit financial fraud. Only download software from trusted sites.

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Be cautious about messages you receive on email, chat and other electronic communication containing links.

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Never respond to any email claiming to be from a bank or company that requests confidential information about your account, such as passwords, credit card numbers or PINs. Forward such emails immediately to&nbsp;<a class="editor-rtfLink" style="color: #0e101a; background: transparent; margin-top: 0pt; margin-bottom: 0pt; ; color: #4a6ee0;" href="mailto:reportphishing@rakbank.ae" target="_blank" rel="noopener">reportphishing@rakbank.ae</a>.

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As per RAKBANK's privacy protection policy, we will never request you to disclose your account number, credit card information, user ID, password, Personal Identification Number (PIN), Telephone Identification Number (TIN), or any such information through emails. Please report fraudulent emails or any suspected incidents at <a class="editor-rtfLink" style="color: #0e101a; background: transparent; margin-top: 0pt; margin-bottom: 0pt; ; color: #4a6ee0;" href="mailto:reportphishing@rakbank.ae" target="_blank" rel="noopener">reportphishing@rakbank.ae</a>.