Last updated: 18/03/2026 03:05 PM
Retail Digital Banking Services
| Service Name | Service Status |
|---|---|
| Easy Payment Plan | ✅ Available |
| Log in using fingerprint or face recognition | ✅ Available |
| View account balances and transaction history | ✅ Available |
| Access Crypto services | ✅ Available |
| View credit card balances and transactions | ✅ Available |
| Manage credit card controls (within the App) | ✅ Available |
| Make credit card payments | ✅ Available |
| Activate your card | ✅ Available |
| Set or reset your card PIN | ✅ Available |
| Block or unblock your card | ✅ Available |
| Request a card replacement | ✅ Available |
| Use credit card Balance Transfer and Smart Cash | ✅ Available |
| Pay utility bills | ✅ Available |
| Transfer money between your own accounts | ✅ Available |
| Make local UAE transfers | ✅ Available |
| Send money instantly using AANI Instant Transfers | ✅ Available |
| Make international transfers | ✅ Available |
| Send money instantly with RAKMoneyTransfer | ✅ Available |
| Add a beneficiary | ✅ Available |
| Manage beneficiaries and payees | ✅ Available |
| View fund transfer history and scheduled transfers | ✅ Available |
| Withdraw cash without a card (MobileCash) | ✅ Available |
| Buy gold | ✅ Available |
| Sell gold | ✅ Available |
| Manage fixed deposits | ✅ Available |
| Manage recurring deposits | ✅ Available |
| View investment accounts | ✅ Available |
| Request to postpone a personal loan instalment | ✅ Available |
| View loan information | ✅ Available |
| Open an account digitally | ✅ Available |
| Register for digital banking | ✅ Available |
| Recover your User ID or reset your password | ✅ Available |
| Chat with us through live support | ✅ Available |
| Explore and apply for loans, credit cards, or accounts | ✅ Available |
| Fixed deposit plus account opening | ✅ Available |
Business & Wholesale Banking Digital Banking Services
| Service Name | Service Status |
|---|---|
| Apply for a new Business banking Account (Quick apply) | ✅ Available |
| Apply for a loan (Quick Apply) | ✅ Available |
| Request business finance through Digital Banking | ✅ Available |
| Log in to Digital Banking (Corporate / SME) | ✅ Available |
| Log in using fingerprint or face recognition | ✅ Available |
| Extra security when logging in or approving actions (RAKToken or OTP) | ✅ Available |
| Check account balances and view transactions | ✅ Available |
| Manage your RAKToken security access | ✅ Available |
| Receive account alerts by SMS | ✅ Available |
| Apply for Debit Card | ✅ Available |
| Debit/DAC Card Activation | ✅ Available |
| Digital Access Card | ✅ Available |
| Block or unblock your card | ✅ Available |
| Request a replacement card | ✅ Available |
| Send money within the UAE | ✅ Available (Non-workflow users 20K–500K: Works via OTP Above 500K: Not available Workflow users Up to daily limit: Available via OTP) |
| Send money outside the UAE | ✅ Available (Non-workflow users 20K–500K: Works via OTP Above 500K: Not available Workflow users Up to daily limit: Available via OTP) |
| Transfer money between your RAKBANK accounts | ✅ Available (Non-workflow users 20K–500K: Works via OTP Above 500K: Not available Workflow users Up to daily limit: Available via OTP) |
| Make salary payments through WPS ‘Wage Processing System’ | ✅ Available |
| Withdraw cash without a card (MobileCash) | ✅ Available |
| Pay your credit card bill | ✅ Available |
| Pay utility bills | ✅ Available |
| Make payments using a QR code | ⚠️ Temporarily unavailable |
| Add a beneficiary | ✅ Available |
| Manage beneficiaries and payees | ✅ Available |
| Open and manage fixed and recurring deposits | ✅ Available |
| Request an account balance confirmation letter | ⚠️ Temporarily unavailable (Available via email & branch) |
| Upload your identity documents (Emirates ID or Passport) for KYC (customer identity verification) | ⚠️ Temporarily unavailable (Available via branch) |
| Open a gold account and buy or sell gold | ✅ Available |
| Deposit cheques using your phone | ✅ Available |
| Upload your trade licence | ✅ Available |
| Access the trade finance portal | ✅ Available |
| Submit trade finance requests | ✅ Available |
| Cheque Book Request | ✅ Available |
| E-statement | ✅ Available |
| Duplicate Account Statement | ✅ Available |
| Demand Draft / Manager’s Cheque | ✅ Available |
| Request for Bank Reference Letter | ✅ Available |
| IBAN Letter | ✅ Available |
| No Liability Certificate | ✅ Available |
Website Services
| Service Name | Service Status |
|---|---|
| IBAN Validator & Generator (check or create an IBAN) | ✅ Available |
| Non‑Resident Form (for customers living outside the UAE) | ✅ Available |
| Contact us form | ✅ Available |
| Investor relations form (enquiries for investors and shareholders) | ✅ Available |
| RAKrewards (view and manage your rewards and offers) | ✅ Available |
| Application forms (submit interest or requests for RAKBANK products) | ✅ Available |
| Personal loan calculators (estimate repayments before applying) | ✅ Available |
| Mortgage loan calculators (estimate repayments before applying) | ✅ Available |
| Credit card calculators | ✅ Available |